Meeting People’s Expectations | People Management

Meet People’s Expectations Whilst Keeping Your Cool

Have you ever been so laser focused on something that you’ve not paid any attention to

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what else is happening around you? Have you ever found it difficult to meet people’s expectations when things are getting out of control?

I was an event crew member at the most recent of the annual National Achievers Congress in Adelaide, Australia, last week where I was taught a most valuable lesson in how to meet people’s expectations in a moment of mayhem, whilst also remaining honest and showing great integrity.

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Decision-Making & Being True to Your Word

How Can I Be Sure That My Word is Law?

I recently had an interaction with someone whereby I discovered that being true to one’s word is an incredibly important factor in creating credibility for oneself. It also pays to choose your words wisely when making commitments, decisions and choices because these words we speak and the associated actions we pair with them are what show others who we are as people.

So, how can you be sure that your word is law? How do you keep your commitments and follow through with authenticity?

I’ve found that the best way to earn and maintain my credibility with others – and with myself – is to verbally commit or decommit to something. What this means is if I say to someone that I will do something by such and such a time, come hell or high water I will do just that. If I discover that something else takes priority over that commitment when the time comes, in order to honour my word it is important that I formally decommit from that event with the person in question.

In reading this it may appear that decommitting from something is going against one’s word. It isn’t. A decommitment is a way of overriding your first verbal agreement with a new one. It is much better and more professional to do this than to simply not honour your word and not fulfil the task, then apologise later. It is also much more courteous and truthful to front up to your commitments in this manner, as it shows you are organised, you are honouring the other person and their time, and you are honouring your own time and priorities too.

What do you need to commit to or decommit from? When have you lost faith in someone’s credibility because they didn’t honour their word? Share your experiences below >>

For more information on becoming a master of your own life, take a look at our latest eBooks and Guides on our products page.

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How To Be Present

Have you ever thought about how much time you spend in the present moment?

A friend of mine recently asked me the question, “what is the one thing that is common and constant no matter which age, era, place or space you are in?”. Do you know what that is?

The answer is simple: The HERE and the NOW.

No matter where you are or what time you are in, there will always be a where and a when that is here and now. What does here and now represent? It represents 100% presence.

Here is an easy exercise to discover how much time you spend in the past, in the future, and in the present:

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How to Talk to Your Inner Child: Overcoming Fear

How do I overcome fear? Start, by accessing your inner child.

Is there something holding you back from achieving your dreams? Have you hit a plateau? Is fear or anxiety preventing you from figuring out what you want most out of life?

One of the most effective techniques for finding the source of your fears or for accessing the part of the subconscious mind that knows what you want most out of life, is to talk to your inner child. But, how do you talk to your inner child?

The easiest way to do it is to write a letter or questionnaire, asking little you what it is you want to know. When you do this, follow these 4 steps:

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